Short verdict
Good fit for
Freelancers (zzp) and small organisations up to 20 users who want a cheap CRM with hours and projects, linked to SnelStart or Exact Online.
Less suited to
Anyone working on a Mac or only in the browser; Alexion CRM is a Windows program, on a Mac only through Parallels.
Key facts
- From €135 per user per year, including hosting and support
- Database in a data centre in Germany
- Data processing agreement published with the terms and conditions
What is Alexion CRM?
Alexion CRM is a product of Alexion Software in Groningen, which has made CRM software for organisations of up to 20 users since 2003. You manage contacts, appointments, documents, sales opportunities, projects and hours, and create letters and mailings with Word and Excel. Alexion CRM is a Windows program on your own PC, with the database stored encrypted in a data centre in Germany. The data processing agreement and the standard clauses are available as PDFs with the terms and conditions.
Good: the price is low and includes hosting, helpdesk and updates, and start-ups get a discount for the first three years. You can try it free for 2 months with your own data. There are integrations with SnelStart, e-Boekhouden.nl, Exact Online and AFAS, and with the KvK Trade Register.
Less good: it is not a web application; on a Mac you need Parallels. Prices are per year, and the site does not say whether they exclude VAT.
How much does Alexion CRM cost?
Starting price
€11.25 per month
Basic costs €135 per user per year (€11.25 per month), with unlimited contacts, projects and hours. Business €165, Professional €190 and Premium €215 per user per year. Always including hosting, helpdesk and updates. Start-ups get 60% off in the first year, 40% in the second and 20% in the third. Not stated whether prices exclude VAT.
- No free plan
- ✓ 60-day free trial
- The vendor does not say whether this is excl. VAT
Price alert for Alexion CRM
According to the Alexion CRM site on . The current plans are on the vendor's site. Has the price changed? Let us know.
The Netherlands check
Useful if you run a business in the Netherlands. "Unknown" means we could not verify it.
Support in Dutch: Yes
You would rather ask a question in Dutch, to someone who knows how things work in the Netherlands.
App in Dutch: Unknown
An app in Dutch is quicker to use and avoids mistakes, also for colleagues who read less English.
Data in the EU: Yes
Data in the EU falls under the GDPR. Outside the EU, especially in the US, other laws can give access to your data.
More about data in the EU →Data processing agreement: Yes
If a tool processes personal data of your customers, the GDPR requires you to sign a data processing agreement.
More about the data processing agreement →Company in the Netherlands: Yes
A Dutch company falls under Dutch law. For some businesses that matters, for example in a dispute.
Checked on . Something no longer correct? Report an error.
The EU check
Where the company is based, who owns it and where your data is stored. This applies in every European country.
Headquarters: Groningen, Netherlands
In the EU or EFTA.
Owner: unknown
We found no source showing who owns the company, or that it is independent.
Data in the EU: yes
A tool only gets the European badge if both its headquarters and its owner are verifiably in the EU or EFTA. All European software.
Integrations
According to its own site, Alexion CRM integrates with, among others:
Alternatives to Alexion CRM
User reviews
No reviews yet. Reviews do not count towards our verdict.
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Frequently asked questions about Alexion CRM
How much does Alexion CRM cost?
Paid plans for Alexion CRM start at €11.25 per month. You can try it free for 60 days. Basic costs €135 per user per year (€11.25 per month), with unlimited contacts, projects and hours. Business €165, Professional €190 and Premium €215 per user per year. Always including hosting, helpdesk and updates. Start-ups get 60% off in the first year, 40% in the second and 20% in the third. Not stated whether prices exclude VAT.
Who is Alexion CRM for?
Alexion CRM is aimed at freelancers and SMEs. Affordable CRM from Groningen for freelancers and small firms, with hours, projects and SnelStart and Exact links.
Is Alexion CRM available in Dutch?
Support is available in Dutch.
Does Alexion CRM store my data in the EU?
Yes, Alexion CRM stores your data in the EU. You can sign a data processing agreement.
Which banks and tools does Alexion CRM integrate with?
Alexion CRM integrates with SnelStart, e-Boekhouden, Exact Online, AFAS, WeFact, Outlook, Brevo, Mailchimp, SignRequest and OutSmart, among others.


