Price, integrations and Netherlands check side by side.
for freelancers and SMEs
AI chatbot for your website that answers questions from your own texts, also via WhatsApp and Instagram.
Price on requestfor SMEs and large companies
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
Price on request| Chatbase | Freshdesk | |
|---|---|---|
| Price | On request | On request |
| Support in Dutch | Unknown | Unknown |
| App in Dutch | Unknown | Unknown |
| Data in the EU | ✕ No | ✓ Yes |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✕ No |
| Integrations | WhatsApp, Messenger, Instagram, Shopify, Slack, Calendly, WordPress | |
| Free trial | 7 days | 14 days |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | freelancers, SMEs | SMEs, large companies |
Facts checked on the vendors' websites.
Freshdesk stores your data in the EU, Chatbase does not. Only Chatbase integrates with Messenger, Instagram, Shopify, Slack, Calendly and WordPress.
Chatbase is aimed at freelancers, Freshdesk at SMEs and large companies.
We sometimes earn from a click. That does not change the order. How we make money
AI chatbot for your website that answers questions from your own texts, also via WhatsApp and Instagram.
Suits freelancers (zzp) and small businesses who want an AI chatbot on their site that answers from their own texts, also via WhatsApp.
On the Chatbase website · partner link
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
Suits sME teams that want a ticketing system with AI and want to choose an EEA data centre themselves.
On the Freshdesk website
You get Chatbase or Freshdesk with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
