Independent: paid links never change the order. Every fact checked with the vendor.

How we review

Freshdesk or Futy?

Price, integrations and Netherlands check side by side.

Freshdesk

for SMEs and large companies

Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.

Price on request
2 of 5 NL check
Futy

for freelancers and SMEs

Chat button and lead bot for your website that sends visitors to WhatsApp, phone, email or a booking, from Utrecht.

Free plan, paid from €17.50 /month excl. VAT
3 of 5 NL check

The differences

  • Futy is a Dutch company, Freshdesk is not.
  • Futy has a free plan, Freshdesk does not.
  • Only Freshdesk integrates with WhatsApp.
  • Only Futy integrates with WhatsApp Business, Calendly, Google Analytics, Google Sheets, Google Ads, Tawk.to, WordPress, Shopify, Lightspeed and JouwWeb.

Side by side

Freshdesk compared with Futy
FreshdeskFuty
PriceOn requestFree plan, paid from €17.50/month
Support in DutchUnknown✓ Yes
App in DutchUnknownUnknown
Data in the EU✓ YesUnknown
Data processing agreement✓ Yes✓ Yes
Company in the Netherlands✕ No✓ Yes
IntegrationsWhatsAppWhatsApp Business, Calendly, Google Analytics, Google Sheets, Google Ads, Tawk.to, WordPress, Shopify, Lightspeed, JouwWeb
Free trial14 days14 days
Stackwijs verdictNo verdict yetNo verdict yet
User reviewsNo reviews yetNo reviews yet
For whomSMEs, large companiesfreelancers, SMEs

Facts checked on the vendors' websites.

Freshdesk or Futy: questions

What is the difference between Freshdesk and Futy?

Futy is a Dutch company, Freshdesk is not. Futy has a free plan, Freshdesk does not. Only Freshdesk integrates with WhatsApp. Only Futy integrates with WhatsApp Business, Calendly, Google Analytics, Google Sheets, Google Ads, Tawk.to, WordPress, Shopify, Lightspeed and JouwWeb.

Which suits a freelancer better?

Futy is aimed at freelancers, Freshdesk at SMEs and large companies.

Which one do you choose?

We sometimes earn from a click. That does not change the order. How we make money

Freshdesk

Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.

Suits sME teams that want a ticketing system with AI and want to choose an EEA data centre themselves.

Price
Price on request
Try it
14 days free
NL check
2 of 5

Futy

Chat button and lead bot for your website that sends visitors to WhatsApp, phone, email or a booking, from Utrecht.

Suits freelancers (zzp) and small businesses that want site visitors to get in touch easily via WhatsApp, phone or a form.

Price
Free plan, paid from €17.50 /month excl. VAT
Try it
14 days free
NL check
3 of 5

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