Short verdict
Good fit for
Freelancers (zzp) and small businesses that want site visitors to get in touch easily via WhatsApp, phone or a form.
Less suited to
Anyone looking for a shared inbox or helpdesk: Futy is a button and lead bot on your site, the conversations happen in WhatsApp or email.
Key facts
- Starter €17.50 per month per website, €12.50 billed annually
- Free plan up to 20 leads per month, 14-day free trial
- Data processing agreement is part of the terms
What is Futy?
Futy is a product of Futy B.V. in Utrecht. With a snippet of code or the WordPress plug-in you put a button or lead bot on your site. Visitors choose how to get in touch: via WhatsApp, a call-back request, email, a quote request or a booking through Calendly. The request comes in to you; the conversation itself continues in WhatsApp Business or your email.
According to the terms, the data processing agreement is part of the contract. The privacy statement says some processors are outside the EEA or have servers there, but not which ones, so you cannot check on the site where your visitors’ data is stored.
Good: cheap and quick to set up, with a free plan to try it. You pay per website rather than per user, and you can pay monthly and cancel any time.
Less good: it is not a helpdesk or shared inbox. The useful integrations (Calendly, Google Analytics, live chat) only start at Standaard, and in Starter your button still carries Futy branding.
How much does Futy cost?
Starting price
€17.50 per month excl. VAT
Starter €17.50 per month billed monthly, €14.50 billed quarterly and €12.50 billed annually. The price is per website, not per user. Starter includes WhatsApp Business for 5 users, forms and a fixed number; integrations with Calendly, Google Analytics and live chat via Tawk only in Standaard (€35, or €25 billed annually). Futy branding is only fully removed in Business (€55, or €45 billed annually). Free plan with at most 20 leads per month, Futy branding and no support.
- ✓ Free plan
- ✓ 14-day free trial
Price alert for Futy
According to the Futy site on . The current plans are on the vendor's site. Has the price changed? Let us know.
Cancelling and switching
What Futy itself says about cancelling, paying annually and taking your data with you. "Unknown" means we could not find it.
- Pay and cancel monthly
- Yes
- Notice period
- Cancel any time, no notice period; your plan runs until the end of the paid period
- Discount for paying annually
- Unknown
- One-off setup fee
- Unknown
- Exporting your data
- Unknown
Sources on the Futy site: 1, 2. Checked on . Something no longer correct? Report an error.
The Netherlands check
Useful if you run a business in the Netherlands. "Unknown" means we could not verify it.
Support in Dutch: Yes
You would rather ask a question in Dutch, to someone who knows how things work in the Netherlands.
App in Dutch: Unknown
Your team works in the inbox all day. In your own language, assigning tickets, labels and canned replies goes faster.
Data in the EU: Unknown
Customer conversations contain names, phone numbers, orders and sometimes complaints about health or money. You want to know in which country they are stored.
More about data in the EU →Data processing agreement: Yes
The tool stores conversations with your customers for you. The GDPR then requires a data processing agreement, also for the AI that reads the conversations.
More about the data processing agreement →Company in the Netherlands: Yes
A Dutch company falls under Dutch law. For some businesses that matters, for example in a dispute.
Checked on . Something no longer correct? Report an error.
The EU check
Where the company is based, who owns it and where your data is stored. This applies in every European country.
Headquarters: Utrecht, Netherlands
In the EU or EFTA.
Owner: team.blue (Belgium)
Part of team.blue (Ghent) through Leadinfo since January 2024. Source, checked on .
Data in the EU: unknown
Headquarters and owner are in the EU or EFTA: hence the European badge. All European software.
Integrations
According to its own site, Futy integrates with, among others:
- WhatsApp Business
Calendly
Google Analytics- Google Sheets
- Google Ads
- Tawk.to
WordPress
Shopify
Lightspeed
JouwWeb
Alternatives to Futy
User reviews
No reviews yet. Reviews do not count towards our verdict.
Loading…
Something not right?
We check everything on the Futy site, but prices and terms change. Do you see an error, or are we missing an alternative? You don't need to log in. We check every report ourselves within 5 working days. How we handle corrections.
Report an error
Suggest an alternative
Frequently asked questions about Futy
How much does Futy cost?
Futy has a free plan. Paid plans for Futy start at €17.50 per month excl. VAT. You can try it free for 14 days. Starter €17.50 per month billed monthly, €14.50 billed quarterly and €12.50 billed annually. The price is per website, not per user. Starter includes WhatsApp Business for 5 users, forms and a fixed number; integrations with Calendly, Google Analytics and live chat via Tawk only in Standaard (€35, or €25 billed annually). Futy branding is only fully removed in Business (€55, or €45 billed annually). Free plan with at most 20 leads per month, Futy branding and no support.
Who is Futy for?
Futy is aimed at freelancers and SMEs. Chat button and lead bot for your website that sends visitors to WhatsApp, phone, email or a booking, from Utrecht.
Is Futy available in Dutch?
Support is available in Dutch.
Does Futy support iDEAL and Peppol?
Futy does not support Peppol.
Which banks and tools does Futy integrate with?
Futy integrates with WhatsApp Business, Calendly, Google Analytics, Google Sheets, Google Ads, Tawk.to, WordPress, Shopify, Lightspeed and JouwWeb, among others.