Price, integrations and Netherlands check side by side.
for freelancers and SMEs
Chat button and lead bot for your website that sends visitors to WhatsApp, phone, email or a booking, from Utrecht.
Free plan, paid from €17.50 /month excl. VATfor SMEs and large companies
Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.
from €19 /month| Futy | Zendesk | |
|---|---|---|
| Price | Free plan, paid from €17.50/month | from €19/month |
| Support in Dutch | ✓ Yes | Unknown |
| App in Dutch | Unknown | ✓ Yes |
| Data in the EU | Unknown | ✕ No |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✓ Yes | ✕ No |
| Integrations | WhatsApp Business, Calendly, Google Analytics, Google Sheets, Google Ads, Tawk.to, WordPress, Shopify, Lightspeed, JouwWeb | WhatsApp, Slack, WeChat, LINE |
| Free trial | 14 days | 14 days |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | freelancers, SMEs | SMEs, large companies |
Facts checked on the vendors' websites.
Futy is a Dutch company, Zendesk is not. Futy has a free plan, Zendesk does not. Paid plans at Futy start cheaper: €17.50 against €19 per month. Only Futy integrates with WhatsApp Business, Calendly, Google Analytics, Google Sheets, Google Ads, Tawk.to, WordPress, Shopify, Lightspeed and JouwWeb. Only Zendesk integrates with WhatsApp, Slack, WeChat and LINE.
Futy starts at €17.50 per month, Zendesk at €19. Do compare what those plans include: free plan, paid from €17.50/month versus from €19/month.
Futy is aimed at freelancers, Zendesk at SMEs and large companies.
We sometimes earn from a click. That does not change the order. How we make money
Chat button and lead bot for your website that sends visitors to WhatsApp, phone, email or a booking, from Utrecht.
Suits freelancers (zzp) and small businesses that want site visitors to get in touch easily via WhatsApp, phone or a form.
On the Futy website
Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.
Suits sME teams that want a full helpdesk with tickets, live chat and WhatsApp, and a Dutch interface.
On the Zendesk website
You get Futy or Zendesk with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
