Price, integrations and Netherlands check side by side.
for SMEs and large companies
Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.
Price on requestfor freelancers and SMEs
Live chat and the Lyro AI chatbot for your website, with a free plan and data on servers in the EEA.
Free plan| Intercom | Tidio | |
|---|---|---|
| Price | On request | Free plan |
| Support in Dutch | Unknown | Unknown |
| App in Dutch | ✕ No | ✕ No |
| Data in the EU | ✕ No | ✓ Yes |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✕ No |
| Integrations | WhatsApp, Salesforce | WhatsApp, Messenger, Instagram |
| Free trial | 14 days | 7 days |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | SMEs, large companies | freelancers, SMEs |
Facts checked on the vendors' websites.
Tidio stores your data in the EU, Intercom does not. Tidio has a free plan, Intercom does not. Only Intercom integrates with Salesforce. Only Tidio integrates with Messenger and Instagram.
Tidio is aimed at freelancers, Intercom at SMEs and large companies.
We sometimes earn from a click. That does not change the order. How we make money
Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.
Suits sMEs with online customers who want chat, inbox and an AI agent in one plan.
On the Intercom website
Live chat and the Lyro AI chatbot for your website, with a free plan and data on servers in the EEA.
Suits freelancers and web shops who want to start with live chat for free and an AI chatbot later, with data in the EEA.
On the Tidio website
You get Intercom or Tidio with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
