Price, integrations and Netherlands check side by side.
for SMEs and large companies
Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.
Price on requestfor SMEs and large companies
Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.
from €19 /month| Intercom | Zendesk | |
|---|---|---|
| Price | On request | from €19/month |
| Support in Dutch | Unknown | Unknown |
| App in Dutch | ✕ No | ✓ Yes |
| Data in the EU | ✕ No | ✕ No |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✕ No |
| Integrations | WhatsApp, Salesforce | WhatsApp, Slack, WeChat, LINE |
| Free trial | 14 days | 14 days |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | SMEs, large companies | SMEs, large companies |
Facts checked on the vendors' websites.
Zendesk has a Dutch-language app, Intercom does not. Only Intercom integrates with Salesforce. Only Zendesk integrates with Slack, WeChat and LINE.
We sometimes earn from a click. That does not change the order. How we make money
Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.
Suits sMEs with online customers who want chat, inbox and an AI agent in one plan.
On the Intercom website
Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.
Suits sME teams that want a full helpdesk with tickets, live chat and WhatsApp, and a Dutch interface.
On the Zendesk website
You get Intercom or Zendesk with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
