Price, integrations and Netherlands check side by side.
for SMEs and large companies
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
Price on requestfor freelancers and SMEs
AI employees and a shared inbox for WhatsApp, Instagram, Messenger, SMS and website chat.
Price on request| Freshdesk | Heyy | |
|---|---|---|
| Price | On request | On request |
| Support in Dutch | Unknown | Unknown |
| App in Dutch | Unknown | Unknown |
| Data in the EU | ✓ Yes | Unknown |
| Data processing agreement | ✓ Yes | Unknown |
| Company in the Netherlands | ✕ No | ✕ No |
| Integrations | WhatsApp, Instagram, Messenger, Twilio | |
| Free trial | 14 days | 7 days |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | SMEs, large companies | freelancers, SMEs |
Facts checked on the vendors' websites.
Only Heyy integrates with Instagram, Messenger and Twilio.
Heyy is aimed at freelancers, Freshdesk at SMEs and large companies.
We sometimes earn from a click. That does not change the order. How we make money
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
Suits sME teams that want a ticketing system with AI and want to choose an EEA data centre themselves.
On the Freshdesk website
AI employees and a shared inbox for WhatsApp, Instagram, Messenger, SMS and website chat.
Suits small businesses that want an AI employee to handle questions and leads via WhatsApp and Instagram, with an inbox for the team.
On the Heyy website
You get Freshdesk or Heyy with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
