Price, integrations and Netherlands check side by side.
for SMEs and large companies
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
Price on requestfor SMEs
Shared inbox for WhatsApp, Instagram, Messenger and web chat, with AI agents and bulk messages, from Haarlem.
from €139 /month excl. VAT| Freshdesk | Saysimple | |
|---|---|---|
| Price | On request | from €139/month excl. VAT |
| Support in Dutch | Unknown | ✓ Yes |
| App in Dutch | Unknown | Unknown |
| Data in the EU | ✓ Yes | ✓ Yes |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✓ Yes |
| Integrations | WhatsApp, Instagram, Messenger, HubSpot, Zapier | |
| Free trial | 14 days | None |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | SMEs, large companies | SMEs |
Facts checked on the vendors' websites.
Saysimple is a Dutch company, Freshdesk is not. Only Saysimple integrates with Instagram, Messenger, HubSpot and Zapier.
We sometimes earn from a click. That does not change the order. How we make money
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
Suits sME teams that want a ticketing system with AI and want to choose an EEA data centre themselves.
On the Freshdesk website
Shared inbox for WhatsApp, Instagram, Messenger and web chat, with AI agents and bulk messages, from Haarlem.
Suits sME teams and wholesalers that want WhatsApp customer contact in one shared inbox, with a Dutch company hosting in the EU.
On the Saysimple website
You get Freshdesk or Saysimple with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
