Short verdict
Good fit for
SME teams and wholesalers that want WhatsApp customer contact in one shared inbox, with a Dutch company hosting in the EU.
Less suited to
Anyone who wants to be able to stop monthly: you always sign for 12 months, even if you pay monthly.
Key facts
- Grow €139 per month, €119 billed annually, with 3 users
- Hosted in the EU, data processing agreement public on the site
- AI agents €0.20 per conversation, HubSpot integration free
What is Saysimple?
Saysimple is a shared inbox from Saysimple B.V. in Haarlem, with a second office in Valencia. Messages from WhatsApp, Instagram, Facebook Messenger and your website chat arrive in one overview, where your team assigns and answers them. You can let AI agents handle conversations, build WhatsApp flows and send bulk messages. Saysimple focuses mainly on B2B trade, such as wholesalers, transport and recruitment agencies.
According to the site, Saysimple is hosted in the EU. The data processing agreement is public on the site; under it Saysimple may transfer data outside the EEA if the GDPR is complied with, and it names Just Internet Group as the parent company.
Good: a Dutch company that has focused on WhatsApp for years, with the HubSpot integration free and no mark-up on Meta’s WhatsApp rates.
Less good: you are always tied in for 12 months, and paying monthly costs more. Flow Builder, API and bulk messages each cost extra on Grow, and you pay for WhatsApp messages to Meta on top.
How much does Saysimple cost?
Starting price
€139 per month excl. VAT
Grow €139 per month billed monthly, €119 billed annually, with 3 users, 2,000 contacts, 1 WhatsApp channel and 90 days of conversation history. Scale €349 (€289 billed annually) with 5 users. Extra user from €25 per month. AI agents €0.20 per conversation; Flow Builder and API €99 each and Broadcasting €59 per month extra on Grow. 12-month contract, also when paying monthly. WhatsApp message costs are paid separately to Meta. Prices exclude VAT according to the terms.
- No free plan
- No free trial
Price alert for Saysimple
According to the Saysimple site on . The current plans are on the vendor's site. Has the price changed? Let us know.
Cancelling and switching
What Saysimple itself says about cancelling, paying annually and taking your data with you. "Unknown" means we could not find it.
- Pay and cancel monthly
- No, only with an annual contract
- Notice period
- 12-month contract, cancel at least 30 days before the end; after that cancellable per quarter with 30 days' notice
- Discount for paying annually
- Unknown
- One-off setup fee
- Unknown
- Exporting your data
- Unknown
Source on the Saysimple site: 1. Checked on . Something no longer correct? Report an error.
The Netherlands check
Useful if you run a business in the Netherlands. "Unknown" means we could not verify it.
Support in Dutch: Yes
You would rather ask a question in Dutch, to someone who knows how things work in the Netherlands.
App in Dutch: Unknown
Your team works in the inbox all day. In your own language, assigning tickets, labels and canned replies goes faster.
Data in the EU: Yes
Customer conversations contain names, phone numbers, orders and sometimes complaints about health or money. You want to know in which country they are stored.
More about data in the EU →Data processing agreement: Yes
The tool stores conversations with your customers for you. The GDPR then requires a data processing agreement, also for the AI that reads the conversations.
More about the data processing agreement →Company in the Netherlands: Yes
A Dutch company falls under Dutch law. For some businesses that matters, for example in a dispute.
Checked on . Something no longer correct? Report an error.
The EU check
Where the company is based, who owns it and where your data is stored. This applies in every European country.
Headquarters: Haarlem, Netherlands
In the EU or EFTA.
Owner: unknown
We found no source showing who owns the company, or that it is independent.
Data in the EU: yes
A tool only gets the European badge if both its headquarters and its owner are verifiably in the EU or EFTA. All European software.
Integrations
According to its own site, Saysimple integrates with, among others:
- Messenger
HubSpot
Zapier
Alternatives to Saysimple
User reviews
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Frequently asked questions about Saysimple
How much does Saysimple cost?
Paid plans for Saysimple start at €139 per month excl. VAT. Grow €139 per month billed monthly, €119 billed annually, with 3 users, 2,000 contacts, 1 WhatsApp channel and 90 days of conversation history. Scale €349 (€289 billed annually) with 5 users. Extra user from €25 per month. AI agents €0.20 per conversation; Flow Builder and API €99 each and Broadcasting €59 per month extra on Grow. 12-month contract, also when paying monthly. WhatsApp message costs are paid separately to Meta. Prices exclude VAT according to the terms.
Who is Saysimple for?
Saysimple is aimed at SMEs. Shared inbox for WhatsApp, Instagram, Messenger and web chat, with AI agents and bulk messages, from Haarlem.
Is Saysimple available in Dutch?
Support is available in Dutch.
Does Saysimple store my data in the EU?
Yes, Saysimple stores your data in the EU. You can sign a data processing agreement.
Does Saysimple support iDEAL and Peppol?
Saysimple does not support Peppol.
Which banks and tools does Saysimple integrate with?
Saysimple integrates with WhatsApp, Instagram, Messenger, HubSpot and Zapier, among others.