Price, integrations and Netherlands check side by side.
for SMEs
Shared inbox for WhatsApp, Instagram, Messenger and web chat, with AI agents and bulk messages, from Haarlem.
from €139 /month excl. VATfor SMEs and large companies
Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.
from €19 /month| Saysimple | Zendesk | |
|---|---|---|
| Price | from €139/month excl. VAT | from €19/month |
| Support in Dutch | ✓ Yes | Unknown |
| App in Dutch | Unknown | ✓ Yes |
| Data in the EU | ✓ Yes | ✕ No |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✓ Yes | ✕ No |
| Integrations | WhatsApp, Instagram, Messenger, HubSpot, Zapier | WhatsApp, Slack, WeChat, LINE |
| Free trial | None | 14 days |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | SMEs | SMEs, large companies |
Facts checked on the vendors' websites.
Saysimple stores your data in the EU, Zendesk does not. Saysimple is a Dutch company, Zendesk is not. Zendesk starts cheaper: €19 against €139 per month. Only Saysimple integrates with Instagram, Messenger, HubSpot and Zapier. Only Zendesk integrates with Slack, WeChat and LINE.
Zendesk starts at €19 per month, Saysimple at €139. Do compare what those plans include: from €19/month versus from €139/month excl. VAT.
We sometimes earn from a click. That does not change the order. How we make money
Shared inbox for WhatsApp, Instagram, Messenger and web chat, with AI agents and bulk messages, from Haarlem.
Suits sME teams and wholesalers that want WhatsApp customer contact in one shared inbox, with a Dutch company hosting in the EU.
On the Saysimple website
Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.
Suits sME teams that want a full helpdesk with tickets, live chat and WhatsApp, and a Dutch interface.
On the Zendesk website
You get Saysimple or Zendesk with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
