Short verdict
Good fit for
Freelancers (zzp) and teams who want minutes, action items and search across all their meetings, including in-person conversations.
Less suited to
Anyone who wants recordings and reports in the EU: Circleback processes everything in the US.
Key facts
- Free with unlimited meetings and 30 days of history
- More than 100 languages, Dutch mentioned
- Data in the US under the Data Privacy Framework
What is Circleback?
Circleback is an AI note-taker from Circleback AI, Inc. in the US. It joins Zoom, Google Meet, Microsoft Teams, Webex and Slack huddles through your calendar, or records through the desktop app without a bot joining. You can also record in-person conversations. You get a report with action items and can later search across all your meetings. Circleback says it supports more than 100 languages and names Dutch among them.
According to the data processing agreement (circleback.ai/dpa), processing mainly takes place in the US; transfers from the EU go through the EU-U.S. Data Privacy Framework, for which Circleback is certified. There is a SOC 2 Type II report and customer data is not used to train models. The site says nothing about informing participants: you arrange that yourself, especially if you record without a bot.
Good: a generous free plan, recording with or without a bot, and Dutch is among the languages.
Less good: no option to store data in the EU, and prices are in dollars only.
How much does Circleback cost?
Starting price
On request
Prices in dollars, per user per month when paid annually: Pro $15, Business $25, Enterprise $35. The free plan has unlimited meetings with 30 days of history. Paid plans have a free trial; the page does not say how long. No VAT mentioned.
- ✓ Free plan
- No free trial
- The vendor does not say whether this is excl. VAT
Price alert for Circleback
According to the Circleback site on . The current plans are on the vendor's site. Has the price changed? Let us know.
The Netherlands check
Useful if you run a business in the Netherlands. "Unknown" means we could not verify it.
Support in Dutch: Unknown
You would rather ask a question in Dutch, to someone who knows how things work in the Netherlands.
App in Dutch: Unknown
This is about the language of the app itself. Whether a note-taker handles Dutch conversations well is covered separately in the text for each tool.
Data in the EU: No
An AI note-taker or email assistant sees everything in your conversations and inbox, including from customers. Where that is stored and processed matters all the more.
More about data in the EU →Data processing agreement: Yes
If you let an AI process conversations or email from customers, the vendor is your processor and you need a data processing agreement.
More about the data processing agreement →Company in the Netherlands: No
A Dutch company falls under Dutch law. For some businesses that matters, for example in a dispute.
Checked on . Something no longer correct? Report an error.
The EU check
Where the company is based, who owns it and where your data is stored. This applies in every European country.
Headquarters: United States
Outside the EU and EFTA.
Owner: unknown
We found no source showing who owns the company, or that it is independent.
Circleback is an American company or has an American parent. That means the US CLOUD Act applies: US authorities can require the company to hand over data, even if it is stored in the EU.
Data in the EU: no
A tool only gets the European badge if both its headquarters and its owner are verifiably in the EU or EFTA. All European software.
Integrations
According to its own site, Circleback integrates with, among others:
Zoom- Google Meet
Microsoft Teams- Webex
Slack
Notion
HubSpot
Salesforce- Attio
Alternatives to Circleback
- Appy.AIFree plan1 of 5 NL checkCompare
- NotulyFree plan, paid from €13.49 /month4 of 5 NL checkCompare
- TalkMarkfrom €9.99 /month5 of 5 NL checkCompare
- DemiFree plan0 of 5 NL checkCompare
All 18 alternatives to Circleback →
Circleback is based outside the EU. 4 European alternatives to Circleback
User reviews
No reviews yet. Reviews do not count towards our verdict.
Loading…
Something not right?
We check everything on the Circleback site, but prices and terms change. Do you see an error, or are we missing an alternative? You don't need to log in. We check every report ourselves within 5 working days. How we handle corrections.
Report an error
Suggest an alternative
Frequently asked questions about Circleback
How much does Circleback cost?
Circleback has a free plan. Prices in dollars, per user per month when paid annually: Pro $15, Business $25, Enterprise $35. The free plan has unlimited meetings with 30 days of history. Paid plans have a free trial; the page does not say how long. No VAT mentioned.
Who is Circleback for?
Circleback is aimed at freelancers, SMEs and large companies. AI note-taker for online and in-person meetings, with or without a bot, that also transcribes Dutch and tracks tasks.
Does Circleback store my data in the EU?
No, Circleback does not store your data in the EU. You can sign a data processing agreement.
Does Circleback support iDEAL and Peppol?
Circleback does not support Peppol.
Which banks and tools does Circleback integrate with?
Circleback integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Notion, HubSpot, Salesforce and Attio, among others.