Short verdict
Good fit for
Businesses that want registration, order or request forms with iDEAL payment and data that stays in the EU.
Less suited to
Anyone expecting many responses on the cheapest plan; at the limit your forms close until you upgrade.
Key facts
- Standard from €65 per year excl. VAT
- According to Formdesk, no collected data leaves the EU
- ISO 27001 and NEN 7510 certified
What is Formdesk?
Formdesk is a product of Innovero Software Solutions B.V. in Amsterdam and has been around since 2000. You use it to build online forms for registrations, orders, surveys and requests, with calculations, file uploads, email confirmations and a payment step with iDEAL, PayPal or credit card among others. Formdesk says it guarantees that none of the collected data leaves the EU, and it is certified for ISO 27001 and NEN 7510 (information security in healthcare). You draw up a data processing agreement online and receive it by email for signing.
Good: the entry plan is cheap, annual and does not renew automatically: it ends after a year and you renew it yourself. You can try it free for 3 months.
Less good: on Standard many features are separate modules at €110 per year, such as conditional questions, the PDF generator and workflow. If you reach a limit, your forms on Standard are temporarily unavailable until you upgrade. Integrations go through the API and webhooks, not through ready-made plug-ins.
How much does Formdesk cost?
Starting price
€5.42 per month excl. VAT
Standard Small costs €65 per year (€5.42 per month) for 250 responses per month and 25 MB of files; Medium €135, Large €335 and Extra Large €660 per year. Modules such as conditional routing, the PDF generator and workflow cost €110 per module per year on Standard. Business from €1,170 per year, with almost all modules and an SLA. Try it free for 3 months first. Prices exclude 21% VAT.
- No free plan
- No free trial
Price alert for Formdesk
According to the Formdesk site on . The current plans are on the vendor's site. Has the price changed? Let us know.
Cancelling and switching
What Formdesk itself says about cancelling, paying annually and taking your data with you. "Unknown" means we could not find it.
- Pay and cancel monthly
- No, only with an annual contract
- Notice period
- Standard ends by itself after a year and you renew it yourself; Business renews automatically
- Discount for paying annually
- Unknown
- One-off setup fee
- Unknown
- Exporting your data
- Excel
Sources on the Formdesk site: 1, 2, 3. Checked on . Something no longer correct? Report an error.
The Netherlands check
Useful if you run a business in the Netherlands. "Unknown" means we could not verify it.
Support in Dutch: Yes
You would rather ask a question in Dutch, to someone who knows how things work in the Netherlands.
App in Dutch: Yes
An app in Dutch is quicker to use and avoids mistakes, also for colleagues who read less English.
Data in the EU: Yes
Form responses contain names, email addresses and sometimes sensitive answers from your customers. If they are stored in the EU, you do not need to arrange transfers to the US.
More about data in the EU →Data processing agreement: Yes
The form tool stores your respondents' answers for you. That makes the vendor a processor, and the GDPR requires a data processing agreement.
More about the data processing agreement →iDEAL: Yes
If people pay through a form, for a registration or an order, Dutch customers prefer to pay with iDEAL.
More about iDEAL and Wero →Company in the Netherlands: Yes
A Dutch company falls under Dutch law. For some businesses that matters, for example in a dispute.
Checked on . Something no longer correct? Report an error.
The EU check
Where the company is based, who owns it and where your data is stored. This applies in every European country.
Headquarters: Amsterdam, Netherlands
In the EU or EFTA.
Owner: unknown
We found no source showing who owns the company, or that it is independent.
Data in the EU: yes
A tool only gets the European badge if both its headquarters and its owner are verifiably in the EU or EFTA. All European software.
Integrations
We found no integrations on the site of Formdesk.
Alternatives to Formdesk
User reviews
No reviews yet. Reviews do not count towards our verdict.
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Frequently asked questions about Formdesk
How much does Formdesk cost?
Paid plans for Formdesk start at €5.42 per month excl. VAT. Standard Small costs €65 per year (€5.42 per month) for 250 responses per month and 25 MB of files; Medium €135, Large €335 and Extra Large €660 per year. Modules such as conditional routing, the PDF generator and workflow cost €110 per module per year on Standard. Business from €1,170 per year, with almost all modules and an SLA. Try it free for 3 months first. Prices exclude 21% VAT.
Who is Formdesk for?
Formdesk is aimed at freelancers and SMEs. Dutch form builder for registrations, orders and requests, with iDEAL and data that does not leave the EU.
Is Formdesk available in Dutch?
Support is available in Dutch and the app is in Dutch.
Does Formdesk store my data in the EU?
Yes, Formdesk stores your data in the EU. You can sign a data processing agreement.
Does Formdesk support iDEAL and Peppol?
Formdesk supports iDEAL. Formdesk does not support Peppol.