Independent: paid links never change the order. Every fact checked with the vendor.

How we review

CRM systems with data in the EU

19 of the 25 CRM systems in our guide store your data in the EU and offer a data processing agreement, according to the facts we checked with the vendor. They are listed in order of our overall score.

Why it matters

A CRM holds personal data of your customers and leads. The vendor processes that data on your behalf, and the GDPR then requires a data processing agreement.

Ask the vendor: Do you offer a data processing agreement, and which sub-processors get access to my customer data?

Autoriteit Persoonsgegevens: Data processing agreement (in Dutch) · More about the data processing agreement

CRM systems with data in the EU

We sometimes earn from a click. That does not change the order. How we make money

  1. 1

    HubSpot

    CRM · for freelancers and SMEs and large companies

    CRM platform with contact management, sales pipeline, email and automation, with a free basic plan.

    • Dutch interface
    • EU data
    PriceFree
    Visit HubSpot

    On the HubSpot website

  2. 2

    Zoho CRM

    CRM · for SMEs and large companies

    CRM for leads, contacts, deals and sales processes, with automation and more than 1,100 integrations.

    • Dutch interface
    • EU data
    From€20 /month excl. VATAlso a free plan15-day free trial
    Visit Zoho CRM

    On the Zoho CRM website

  3. 3

    Teamleader Focus

    CRM · for freelancers and SMEs

    CRM with quotes, invoicing (also via Peppol), time tracking and projects, for freelancers and SMEs.

    • Dutch support
    • Dutch interface
    • EU data
    • +4 more
    From€60 /month excl. VAT14-day free trial
    Visit Teamleader Focus

    On the Teamleader Focus website

  4. 4

    Bitrix24

    CRM · for SMEs and large companies

    Work platform with CRM, tasks, chat, video calls and websites in one, with a free plan for 2 users.

    • EU data
    From€69 /monthAlso a free plan
    Visit Bitrix24

    On the Bitrix24 website

  5. 5

    Simplicate

    CRM · for SMEs

    CRM and project software with sales, hours, invoicing and HR, for business service providers.

    • Dutch support
    • Dutch interface
    • EU data
    • +5 more
    From€30 /month14-day free trial
    Visit Simplicate

    On the Simplicate website

  6. 6

    Pipedrive

    CRM · for freelancers and SMEs

    Sales CRM with a visual deal pipeline, activity planning and email follow-up, for small and medium-sized teams.

    • Dutch interface
    • EU data
    From€24 /month excl. VAT14-day free trial
    Visit Pipedrive

    On the Pipedrive website

  7. 7

    PerfectView

    CRM · for SMEs and large companies

    Online CRM for relationship management, sales, marketing and invoicing, with data in the Netherlands.

    • Dutch support
    • Dutch interface
    • EU data
    • +4 more
    From€15 /month14-day free trial
    Visit PerfectView

    On the PerfectView website

  8. 8

    Tribe CRM

    CRM · for SMEs and large companies

    CRM with relationship management, sales, quotes and invoices, made in Utrecht and hosted in the Netherlands.

    • Dutch support
    • Dutch interface
    • EU data
    • +5 more
    From€44 /month excl. VAT14-day free trial
    Visit Tribe CRM

    On the Tribe CRM website

  9. 9

    Cirqll

    CRM · for freelancers and SMEs

    • Best for freelancers

    Simple Dutch CRM from Borne for contacts, tasks and sales opportunities, with data stored in the Netherlands.

    • Dutch support
    • Dutch interface
    • EU data
    • +1 more
    From€24 /month excl. VAT10-day free trial
    Visit Cirqll

    On the Cirqll website

  10. 10

    Alexion CRM

    CRM · for freelancers and SMEs

    Affordable CRM from Groningen for freelancers and small firms, with hours, projects and SnelStart and Exact links.

    • Dutch support
    • EU data
    • e-Boekhouden
    • +1 more
    From€11.25 /month60-day free trial
    Visit Alexion CRM

    On the Alexion CRM website

  11. 11

    Exact Gripp

    CRM · for SMEs

    Project management for agencies with CRM, quotes, planning, time tracking and invoicing.

    • Dutch support
    • EU data
    • European
    • +3 more
    From€162 /month excl. VAT14-day free trial
    Visit Exact Gripp

    On the Exact Gripp website

  12. 12

    Freshsales

    CRM · for freelancers and SMEs and large companies

    • Cheapest paid plan

    Sales CRM from Freshworks with contact management, deal pipeline, phone and email, with a free entry version.

    • Dutch interface
    • EU data
    From€9 /monthAlso a free plan21-day free trial
    Visit Freshsales

    On the Freshsales website

  13. 13

    Odoo CRM

    CRM · for freelancers and SMEs and large companies

    CRM app with sales pipeline, lead scoring and quotes, part of the Odoo suite with invoicing and accounting.

    • Dutch interface
    • EU data
    • European
    • +2 more
    From€31.10 /monthAlso a free plan
    Visit Odoo CRM

    On the Odoo CRM website

  14. 14

    SuperOffice CRM

    CRM · for SMEs and large companies

    Norwegian CRM for sales, marketing and customer service, with a Dutch office in Eindhoven.

    • Dutch support
    • Dutch interface
    • EU data
    • +2 more
    From€45 /month
    Visit SuperOffice CRM

    On the SuperOffice CRM website

  15. 15

    SpinOffice CRM

    CRM · for SMEs

    CRM centred on email and contacts from The Hague, with apps for Mac, Windows, iOS and Android and data in the EU.

    • Dutch support
    • Dutch interface
    • EU data
    • +1 more
    From€42.50 /month excl. VAT
    Visit SpinOffice CRM

    On the SpinOffice CRM website

  16. 16

    Salesflare

    CRM · for freelancers and SMEs

    Sales CRM that automatically keeps contacts and activities from your mailbox and calendar, from the Belgian Salesflare.

    • EU data
    From€39 /month30-day free trial
    Visit Salesflare

    On the Salesflare website

  17. 17

    Spotler CRM

    CRM · for SMEs

    Simple B2B CRM for contacts, sales opportunities and marketing data, from the Dutch company Spotler.

    • Dutch support
    • EU data
    • European
    • +1 more
    From€165 /month excl. VAT
    Visit Spotler CRM

    On the Spotler CRM website

  18. 18

    Microsoft Dynamics 365 Sales

    CRM · for SMEs and large companies

    Microsoft sales CRM for medium and large organisations, woven into Outlook, Teams and Copilot.

    • Dutch interface
    • EU data
    From€56.30 /month excl. VAT
    Visit Microsoft Dynamics 365 Sales

    On the Microsoft Dynamics 365 Sales website

  19. 19

    Efficy

    CRM · for SMEs and large companies

    CRM for sales, marketing and customer service with quotes, tickets and campaigns, hosted in Europe.

    • EU data
    • European
    From€69 /month
    Visit Efficy

    On the Efficy website

The list follows from one fact per tool, checked on the vendor's site. For the other 6 CRM systems we did not see it, or could not check it. The order follows our overall score; what a tool pays does not count towards it.

Compare them with filters

Questions about CRM systems

Which CRM systems store your data in the EU?

HubSpot, Zoho CRM, Teamleader Focus, Bitrix24, Simplicate, Pipedrive, PerfectView, Tribe CRM, Cirqll, Alexion CRM, Exact Gripp, Freshsales, Odoo CRM, SuperOffice CRM, SpinOffice CRM, Salesflare, Spotler CRM, Microsoft Dynamics 365 Sales and Efficy store your data in the EU and offer a data processing agreement. For the other 6 CRM systems in our guide we did not find this, or could not check it.

Which one comes top?

HubSpot comes top in our overall score. What a tool pays does not count towards it. Still check whether the plan suits you: price, limits and features are on the tool page.