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European alternative to Tidio

Tidio has its headquarters in San Francisco, United States (tidio LLC; Tidio Poland in Szczecin is also a data controller), outside the EU and EFTA. With Tidio, your data is stored in the EU. The guide has 2 customer service tools from the same category with headquarters in the EU or EFTA, with the most points from the Netherlands check at the top. Of these, 2 store your data in the EU and 2 are Dutch companies.

Trengo

Customer service and chat · Utrecht, Netherlands · for SMEs

Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.

  • Dutch interface
  • EU data
  • Made in NL
From€299 /month
Visit Trengo

On the Trengo website

Watermelon

Customer service and chat · Utrecht, Netherlands · for SMEs

Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.

  • EU data
  • Made in NL
From€0 /monthAlso a free plan
Visit Watermelon

On the Watermelon website

Tidio next to the European alternatives

TidioTrengoWatermelon
PriceFree planfrom €299/monthFree plan
Support in DutchUnknownUnknownUnknown
App in Dutch✕ No✓ YesUnknown
Data in the EU✓ Yes✓ Yes✓ Yes
Data processing agreement✓ Yes✓ Yes✓ Yes
Company in the Netherlands✕ No✓ Yes✓ Yes
IntegrationsWhatsApp, Messenger, InstagramWhatsAppWhatsApp, Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce, Zapier
HeadquartersSan Francisco, United StatesUtrecht, NetherlandsUtrecht, Netherlands

Facts checked on the vendors' websites.

Questions about European alternatives to Tidio

What is a European alternative to Tidio?

With headquarters in the EU or EFTA and the most points from the Netherlands check: Trengo (Utrecht, Netherlands, 4 of 5) and Watermelon (Utrecht, Netherlands, 3 of 5).

Where is Tidio based?

Tidio has its headquarters in San Francisco, United States. Tidio LLC; Tidio Poland in Szczecin is also a data controller.

Which European alternative to Tidio is a Dutch company?

Of the alternatives we checked: Trengo and Watermelon.

What is the cheapest European alternative to Tidio?

Of the European alternatives to Tidio we checked, Watermelon has the lowest starting price, at €0 per month. Free €0 with 100 credits per month to build and test an AI agent, no credit card. Pro €299 per month with annual payment (€3,588 per year), with 2,500 credits per month (about 250 AI conversations), unlimited users and all channels; no price for monthly payment is given. An AI conversation costs 10 credits, a minute of AI phone calls 6. Personal onboarding costs €1,999 one-off. The page does not mention VAT. Also check what the cheapest plan includes.

Which European alternatives to Tidio have a free plan?

Watermelon has a free plan. Do check what it includes; it is often limited.

Which European alternatives to Tidio store your data in the EU?

All 2 we checked: Trengo and Watermelon.

All customer service tools compared · All European alternatives

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