Trengo
Customer service and chat · Utrecht, Netherlands · for SMEs
4/5
Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.
- Dutch interface
- EU data
- Made in NL
From€299 /month
Visit Trengo
On the Trengo website
European alternative to Zendesk
Zendesk has its headquarters in San Francisco, United States, outside the EU and EFTA. According to our check, Zendesk does not store your data in the EU. The guide has 2 customer service tools from the same category with headquarters in the EU or EFTA, with the most points from the Netherlands check at the top. Of these, 2 store your data in the EU and 2 are Dutch companies.
European alternatives to Zendesk
Watermelon
Customer service and chat · Utrecht, Netherlands · for SMEs
3/5
Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.
- EU data
- Made in NL
From€0 /monthAlso a free plan
Visit Watermelon
On the Watermelon website
Zendesk next to the European alternatives
| Zendesk | Trengo | Watermelon | |
|---|---|---|---|
| Price | from €19/month | from €299/month | Free plan |
| Support in Dutch | Unknown | Unknown | Unknown |
| App in Dutch | ✓ Yes | ✓ Yes | Unknown |
| Data in the EU | ✕ No | ✓ Yes | ✓ Yes |
| Data processing agreement | ✓ Yes | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✓ Yes | ✓ Yes |
| Integrations | WhatsApp, Slack, WeChat, LINE | WhatsApp, Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce, Zapier | |
| Headquarters | San Francisco, United States | Utrecht, Netherlands | Utrecht, Netherlands |
Facts checked on the vendors' websites.
Questions about European alternatives to Zendesk
What is a European alternative to Zendesk?
With headquarters in the EU or EFTA and the most points from the Netherlands check: Trengo (Utrecht, Netherlands, 4 of 5) and Watermelon (Utrecht, Netherlands, 3 of 5).
Where is Zendesk based?
Zendesk has its headquarters in San Francisco, United States.
Which European alternative to Zendesk is a Dutch company?
Of the alternatives we checked: Trengo and Watermelon.
What is the cheapest European alternative to Zendesk?
Of the European alternatives to Zendesk we checked, Watermelon has the lowest starting price, at €0 per month. Free €0 with 100 credits per month to build and test an AI agent, no credit card. Pro €299 per month with annual payment (€3,588 per year), with 2,500 credits per month (about 250 AI conversations), unlimited users and all channels; no price for monthly payment is given. An AI conversation costs 10 credits, a minute of AI phone calls 6. Personal onboarding costs €1,999 one-off. The page does not mention VAT. Also check what the cheapest plan includes.
Which European alternatives to Zendesk have a free plan?
Watermelon has a free plan. Do check what it includes; it is often limited.
Which European alternatives to Zendesk store your data in the EU?
All 2 we checked: Trengo and Watermelon.
All customer service tools compared · All European alternatives
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