Independent: paid links never change the order. Every fact checked with the vendor.

How we review

Microsoft Dynamics 365 Sales or Zoho CRM?

Price, integrations and Netherlands check side by side.

Microsoft Dynamics 365 Sales

for SMEs and large companies

Microsoft sales CRM for medium and large organisations, woven into Outlook, Teams and Copilot.

from €56.30 /month excl. VAT
3 of 5 NL check
Zoho CRM

for SMEs and large companies

CRM for leads, contacts, deals and sales processes, with automation and more than 1,100 integrations.

Free plan, paid from €20 /month excl. VAT
3 of 5 NL check

The differences

  • Zoho CRM has a free plan, Microsoft Dynamics 365 Sales does not.
  • Paid plans at Zoho CRM start cheaper: €20 against €56.30 per month.
  • Only Microsoft Dynamics 365 Sales integrates with Microsoft Teams.
  • Only Zoho CRM integrates with Microsoft 365, Google Workspace, Slack, Mailchimp and Shopify.

Side by side

Microsoft Dynamics 365 Sales compared with Zoho CRM
Microsoft Dynamics 365 SalesZoho CRM
Pricefrom €56.30/month excl. VATFree plan, paid from €20/month
Support in DutchUnknownUnknown
App in Dutch✓ Yes✓ Yes
Data in the EU✓ Yes✓ Yes
Data processing agreement✓ Yes✓ Yes
Company in the Netherlands✕ No✕ No
IntegrationsOutlook, Microsoft TeamsMicrosoft 365, Outlook, Google Workspace, Slack, Mailchimp, Shopify
Free trialNone15 days
Stackwijs verdictNo verdict yetNo verdict yet
User reviewsNo reviews yetNo reviews yet
For whomSMEs, large companiesSMEs, large companies

Facts checked on the vendors' websites.

Microsoft Dynamics 365 Sales or Zoho CRM: questions

What is the difference between Microsoft Dynamics 365 Sales and Zoho CRM?

Zoho CRM has a free plan, Microsoft Dynamics 365 Sales does not. Paid plans at Zoho CRM start cheaper: €20 against €56.30 per month. Only Microsoft Dynamics 365 Sales integrates with Microsoft Teams. Only Zoho CRM integrates with Microsoft 365, Google Workspace, Slack, Mailchimp and Shopify.

Is Microsoft Dynamics 365 Sales or Zoho CRM cheaper?

Zoho CRM starts at €20 per month, Microsoft Dynamics 365 Sales at €56.30. Do compare what those plans include: free plan, paid from €20/month versus from €56.30/month excl. VAT.

Which one do you choose?

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Microsoft Dynamics 365 Sales

Microsoft sales CRM for medium and large organisations, woven into Outlook, Teams and Copilot.

Suits organisations that already run on Microsoft 365 and want an extensible sales CRM.

Price
from €56.30 /month excl. VAT
Try it
No trial
NL check
3 of 5

Zoho CRM

CRM for leads, contacts, deals and sales processes, with automation and more than 1,100 integrations.

Suits sMEs that want to start for free with a CRM with a Dutch-language app.

Price
Free plan, paid from €20 /month excl. VAT
Try it
15 days free
NL check
3 of 5

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