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Lightspeed Retail

POS systems · for SMEs and large companies

Cloud POS for shops with stock management, loyalty, a built-in web shop and its own card payments.

  • Dutch support
Price
from €99per month
Try it
Not freeno free trial
Netherlands check
2 of 5
Headquarters
MontrealCanada · Lightspeed Commerce Inc.; Dutch branch Lightspeed Netherlands B.V. in Amsterdam

Checked on on the Lightspeed Retail site

Short verdict

Good fit for

Shops that want POS, stock, loyalty and web shop in one system, with card payments from the same vendor.

Less suited to

Anyone who wants to compare card payment fees up front or keep their own card terminal; rates are custom and the terminal comes from Lightspeed.

Key facts

  • Basis from €99/month with annual billing, €129 with monthly billing
  • Data processing agreement online; transfer to Canada is covered in it
  • Phone support 24/7 on a Dutch number

What is Lightspeed Retail?

Lightspeed Retail is the shop POS system of the Canadian Lightspeed Commerce, which operates in the Netherlands through Lightspeed Netherlands B.V. on the Haarlemmerweg in Amsterdam. You sell at the till, manage stock and purchase orders, and connect a built-in web shop and a loyalty programme. Lightspeed offers a data processing agreement; it states that the parent company is in Canada and that transfers outside the EEA go through the adequacy decision for Canada and standard contractual clauses. Where the data of Dutch customers is stored exactly, Lightspeed does not say: the subprocessor list names AWS and Google as hosting.

Good: all plans have 24/7 support via chat and phone, with a Dutch phone number.

Less good: the card payment fees are not on the site and you must buy the payment terminal from Lightspeed. The prices mentioned apply when using Lightspeed Payments.

How much does Lightspeed Retail cost?

Starting price

€99 per month

Basis, €99/month with annual billing with Lightspeed Payments, €129/month with monthly billing. 1 register included, extra registers and locations cost extra. AI Doc Import is an add-on in Basis. Card payment fees per transaction are not public (custom rate), chargeback €15. You must buy the card terminal from Lightspeed; hardware is sold separately.

  • No free plan
  • No free trial
  • The vendor does not say whether this is excl. VAT

According to the Lightspeed Retail site on . The current plans are on the vendor's site. Has the price changed? Let us know.

The Netherlands check

Useful if you run a business in the Netherlands. "Unknown" means we could not verify it.

  • Support in Dutch: Yes

    You would rather ask a question in Dutch, to someone who knows how things work in the Netherlands.

  • App in Dutch: Unknown

    An app in Dutch is quicker to use and avoids mistakes, also for colleagues who read less English.

  • Data in the EU: Unknown

    Data in the EU falls under the GDPR. Outside the EU, especially in the US, other laws can give access to your data.

    More about data in the EU →

  • Data processing agreement: Yes

    If a tool processes personal data of your customers, the GDPR requires you to sign a data processing agreement.

    More about the data processing agreement →

  • Company in the Netherlands: No

    A Dutch company falls under Dutch law. For some businesses that matters, for example in a dispute.

Checked on . Something no longer correct? Report an error.

Integrations

We found no integrations on the site of Lightspeed Retail.

Alternatives to Lightspeed Retail

All 8 alternatives to Lightspeed Retail →

Lightspeed Retail is based outside the EU. 4 European alternatives to Lightspeed Retail

User reviews

No reviews yet. Reviews do not count towards our verdict.

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We check everything on the Lightspeed Retail site, but prices and terms change. Do you see an error, or are we missing an alternative? You don't need to log in. We check every report ourselves within 5 working days. How we handle corrections.

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Frequently asked questions about Lightspeed Retail

How much does Lightspeed Retail cost?

Paid plans for Lightspeed Retail start at €99 per month. Basis, €99/month with annual billing with Lightspeed Payments, €129/month with monthly billing. 1 register included, extra registers and locations cost extra. AI Doc Import is an add-on in Basis. Card payment fees per transaction are not public (custom rate), chargeback €15. You must buy the card terminal from Lightspeed; hardware is sold separately.

Who is Lightspeed Retail for?

Lightspeed Retail is aimed at SMEs and large companies. Cloud POS for shops with stock management, loyalty, a built-in web shop and its own card payments.

Is Lightspeed Retail available in Dutch?

Support is available in Dutch.

Does Lightspeed Retail support iDEAL and Peppol?

Lightspeed Retail does not support Peppol.

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