Short verdict
Good fit for
Retailers who want a growing web shop with many apps, multilingual support and an integration with the Lightspeed POS.
Less suited to
Starters on a small budget; the entry plan costs €68/month and has email support only.
Key facts
- Essential €68/month with annual billing, €78 with monthly billing
- Chat in Dutch on working days from 9:00 to 17:00
- Data processing agreement online; Lightspeed does not say where the data is stored
What is Lightspeed eCom?
Lightspeed eCom (C-Series) is the web shop platform of the Canadian Lightspeed Commerce, which operates in the Netherlands through Lightspeed Netherlands B.V. in Amsterdam. You manage products and stock, sell in multiple languages and extend the shop with apps for payments, shipping and accounting, such as Mollie, Sendcloud, MyParcel and Exact Online. You offer iDEAL through Lightspeed Payments or an external payment provider. Lightspeed offers a Dutch-language data processing agreement; it states that transfers to Canada go through the adequacy decision, but not where the data of Dutch customers is stored. The subprocessor list names AWS and Google as hosting for eCom.
Good: the help centre and the chat are in Dutch, and Lightspeed charges no transaction fees of its own if you use an external payment provider.
Less good: the entry plan is relatively expensive and has email support only. We did not find a dedicated bol.com integration in the app store; you arrange shipping labels through apps such as Sendcloud and MyParcel.
How much does Lightspeed eCom cost?
Starting price
€68 per month
Essential, €68/month with annual billing, €78 with monthly billing. 250 product variants, 1 user, 1 language and email support only; phone support, filters and theme editor only from Advanced (€120/month). No transaction fees from Lightspeed with external payment providers. The page does not say whether the prices are excl. VAT.
- No free plan
- No free trial
- The vendor does not say whether this is excl. VAT
Price alert for Lightspeed eCom
According to the Lightspeed eCom site on . The current plans are on the vendor's site. Has the price changed? Let us know.
The Netherlands check
Useful if you run a business in the Netherlands. "Unknown" means we could not verify it.
Support in Dutch: Yes
You would rather ask a question in Dutch, to someone who knows how things work in the Netherlands.
App in Dutch: Yes
An app in Dutch is quicker to use and avoids mistakes, also for colleagues who read less English.
Data in the EU: Unknown
Data in the EU falls under the GDPR. Outside the EU, especially in the US, other laws can give access to your data.
More about data in the EU →Data processing agreement: Yes
If a tool processes personal data of your customers, the GDPR requires you to sign a data processing agreement.
More about the data processing agreement →iDEAL: Yes
Most Dutch people pay online with iDEAL. If customers cannot pay with iDEAL, they drop out sooner.
More about iDEAL and Wero →Company in the Netherlands: No
A Dutch company falls under Dutch law. For some businesses that matters, for example in a dispute.
Checked on . Something no longer correct? Report an error.
Integrations
According to its own site, Lightspeed eCom integrates with, among others:
Mollie
Exact Online
Moneybird
SnelStart
Sendcloud
MyParcel- Channable
Picqer
Alternatives to Lightspeed eCom
- ShopwareFree plan, paid from €0 /month3 of 6 NL checkCompare
- Shopifyfrom €21 /month3 of 6 NL checkCompare
- Mijnwebwinkelfrom €20 /month excl. VAT6 of 6 NL checkCompare
- Wix eCommercefrom €25 /month4 of 6 NL checkCompare
All 8 alternatives to Lightspeed eCom →
Lightspeed eCom is based outside the EU. 5 European alternatives to Lightspeed eCom
User reviews
No reviews yet. Reviews do not count towards our verdict.
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Frequently asked questions about Lightspeed eCom
How much does Lightspeed eCom cost?
Paid plans for Lightspeed eCom start at €68 per month. Essential, €68/month with annual billing, €78 with monthly billing. 250 product variants, 1 user, 1 language and email support only; phone support, filters and theme editor only from Advanced (€120/month). No transaction fees from Lightspeed with external payment providers. The page does not say whether the prices are excl. VAT.
Who is Lightspeed eCom for?
Lightspeed eCom is aimed at SMEs and large companies. Web shop platform with product management, multiple languages, an app store and POS, carrier and accounting links.
Is Lightspeed eCom available in Dutch?
Support is available in Dutch and the app is in Dutch.
Does Lightspeed eCom support iDEAL and Peppol?
Lightspeed eCom supports iDEAL.
Which banks and tools does Lightspeed eCom integrate with?
Lightspeed eCom integrates with Mollie, Exact Online, Moneybird, SnelStart, Sendcloud, MyParcel, Channable and Picqer, among others.