Independent: paid links never change the order. Every fact checked with the vendor.

How we review

Capsule CRM or Microsoft Dynamics 365 Sales?

Price, integrations and Netherlands check side by side.

Capsule CRM

for freelancers and SMEs

Simple CRM for contacts, sales pipelines and projects, from British company Capsule in Manchester.

Free plan
1 of 5 NL check
Microsoft Dynamics 365 Sales

for SMEs and large companies

Microsoft sales CRM for medium and large organisations, woven into Outlook, Teams and Copilot.

from €56.30 /month excl. VAT
3 of 5 NL check

The differences

  • Microsoft Dynamics 365 Sales has a Dutch-language app, Capsule CRM does not.
  • Microsoft Dynamics 365 Sales stores your data in the EU, Capsule CRM does not.
  • Capsule CRM has a free plan, Microsoft Dynamics 365 Sales does not.
  • Only Capsule CRM integrates with Xero, QuickBooks, Shopify, Mailchimp, Gmail, Microsoft 365, Slack and Zapier.
  • Only Microsoft Dynamics 365 Sales integrates with Outlook and Microsoft Teams.

Side by side

Capsule CRM compared with Microsoft Dynamics 365 Sales
Capsule CRMMicrosoft Dynamics 365 Sales
PriceFree planfrom €56.30/month excl. VAT
Support in Dutch✕ NoUnknown
App in Dutch✕ No✓ Yes
Data in the EU✕ No✓ Yes
Data processing agreement✓ Yes✓ Yes
Company in the Netherlands✕ No✕ No
IntegrationsXero, QuickBooks, Shopify, Mailchimp, Gmail, Microsoft 365, Slack, ZapierOutlook, Microsoft Teams
Free trial14 daysNone
Stackwijs verdictNo verdict yetNo verdict yet
User reviewsNo reviews yetNo reviews yet
For whomfreelancers, SMEsSMEs, large companies

Facts checked on the vendors' websites.

Capsule CRM or Microsoft Dynamics 365 Sales: questions

What is the difference between Capsule CRM and Microsoft Dynamics 365 Sales?

Microsoft Dynamics 365 Sales has a Dutch-language app, Capsule CRM does not. Microsoft Dynamics 365 Sales stores your data in the EU, Capsule CRM does not. Capsule CRM has a free plan, Microsoft Dynamics 365 Sales does not. Only Capsule CRM integrates with Xero, QuickBooks, Shopify, Mailchimp, Gmail, Microsoft 365, Slack and Zapier. Only Microsoft Dynamics 365 Sales integrates with Outlook and Microsoft Teams.

Which suits a freelancer better?

Capsule CRM is aimed at freelancers, Microsoft Dynamics 365 Sales at SMEs and large companies.

Which one do you choose?

We sometimes earn from a click. That does not change the order. How we make money

Capsule CRM

Simple CRM for contacts, sales pipelines and projects, from British company Capsule in Manchester.

Suits small teams who want a clear CRM and have no problem with English.

Price
Free plan
Try it
14 days free
NL check
1 of 5

Microsoft Dynamics 365 Sales

Microsoft sales CRM for medium and large organisations, woven into Outlook, Teams and Copilot.

Suits organisations that already run on Microsoft 365 and want an extensible sales CRM.

Price
from €56.30 /month excl. VAT
Try it
No trial
NL check
3 of 5

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