Independent: paid links never change the order. Every fact checked with the vendor.

How we review

Chatbase or Zendesk?

Price, integrations and Netherlands check side by side.

Chatbase

for freelancers and SMEs

AI chatbot for your website that answers questions from your own texts, also via WhatsApp and Instagram.

Price on request
1 of 5 NL check
Zendesk

for SMEs and large companies

Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.

from €19 /month
2 of 5 NL check

The differences

  • Only Chatbase integrates with Messenger, Instagram, Shopify, Calendly and WordPress.
  • Only Zendesk integrates with WeChat and LINE.

Side by side

Chatbase compared with Zendesk
ChatbaseZendesk
PriceOn requestfrom €19/month
Support in DutchUnknownUnknown
App in DutchUnknown✓ Yes
Data in the EU✕ No✕ No
Data processing agreement✓ Yes✓ Yes
Company in the Netherlands✕ No✕ No
IntegrationsWhatsApp, Messenger, Instagram, Shopify, Slack, Calendly, WordPressWhatsApp, Slack, WeChat, LINE
Free trial7 days14 days
Stackwijs verdictNo verdict yetNo verdict yet
User reviewsNo reviews yetNo reviews yet
For whomfreelancers, SMEsSMEs, large companies

Facts checked on the vendors' websites.

Chatbase or Zendesk: questions

What is the difference between Chatbase and Zendesk?

Only Chatbase integrates with Messenger, Instagram, Shopify, Calendly and WordPress. Only Zendesk integrates with WeChat and LINE.

Which suits a freelancer better?

Chatbase is aimed at freelancers, Zendesk at SMEs and large companies.

Which one do you choose?

We sometimes earn from a click. That does not change the order. How we make money

Chatbase

AI chatbot for your website that answers questions from your own texts, also via WhatsApp and Instagram.

Suits freelancers (zzp) and small businesses who want an AI chatbot on their site that answers from their own texts, also via WhatsApp.

Price
Price on request
Try it
7 days free
NL check
1 of 5
View Chatbase

On the Chatbase website · partner link

Zendesk

Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.

Suits sME teams that want a full helpdesk with tickets, live chat and WhatsApp, and a Dutch interface.

Price
from €19 /month
Try it
14 days free
NL check
2 of 5

Also compare

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We get a fee if you take out a subscription through us. That does not change our verdict.