Independent: paid links never change the order. Every fact checked with the vendor.

How we review
stackwijsSearch software…Search
Submit a tool

Watermelon or Zendesk?

Price, integrations and Netherlands check side by side.

Watermelon

for SMEs

Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.

Free plan, paid from €0 /month
3 of 5 NL check
Zendesk

for SMEs and large companies

Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.

from €19 /month
2 of 5 NL check

The differences

  • Watermelon stores your data in the EU, Zendesk does not.
  • Watermelon is a Dutch company, Zendesk is not.
  • Watermelon has a free plan, Zendesk does not.
  • Paid plans at Watermelon start cheaper: €0 against €19 per month.
  • Only Watermelon integrates with Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce and Zapier.
  • Only Zendesk integrates with Slack, WeChat and LINE.

Side by side

WatermelonZendesk
PriceFree planfrom €19/month
Support in DutchUnknownUnknown
App in DutchUnknown✓ Yes
Data in the EU✓ Yes✕ No
Data processing agreement✓ Yes✓ Yes
Company in the Netherlands✓ Yes✕ No
IntegrationsWhatsApp, Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce, ZapierWhatsApp, Slack, WeChat, LINE
Free trialNone14 days
Stackwijs verdictNo verdict yetNo verdict yet
User reviewsNo reviews yetNo reviews yet
For whomSMEsSMEs, large companies

Facts checked on the vendors' websites.

Watermelon or Zendesk: questions

What is the difference between Watermelon and Zendesk?

Watermelon stores your data in the EU, Zendesk does not. Watermelon is a Dutch company, Zendesk is not. Watermelon has a free plan, Zendesk does not. Paid plans at Watermelon start cheaper: €0 against €19 per month. Only Watermelon integrates with Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce and Zapier. Only Zendesk integrates with Slack, WeChat and LINE.

Is Watermelon or Zendesk cheaper?

Watermelon starts at €0 per month, Zendesk at €19. Do compare what those plans include: free plan versus from €19/month.

Which one do you choose?

We sometimes earn from a click. That does not change the order. How we make money

Watermelon

Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.

Suits sMEs and web shops that want an AI agent to handle questions via chat, WhatsApp and email, from a Dutch company with data in the EEA.

Price
Free plan, paid from €0 /month
Try it
Free plan
NL check
3 of 5
View Watermelon

On the Watermelon website

Zendesk

Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.

Suits sME teams that want a full helpdesk with tickets, live chat and WhatsApp, and a Dutch interface.

Price
from €19 /month
Try it
14 days free
NL check
2 of 5
View Zendesk

On the Zendesk website

Also compare

All customer service tools compared

We get a fee if you take out a subscription through us. That does not change our verdict.