Price, integrations and Netherlands check side by side.
for freelancers and SMEs
Live chat and the Lyro AI chatbot for your website, with a free plan and data on servers in the EEA.
Free planfor SMEs and large companies
Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.
from €19 /month| Tidio | Zendesk | |
|---|---|---|
| Price | Free plan | from €19/month |
| Support in Dutch | Unknown | Unknown |
| App in Dutch | ✕ No | ✓ Yes |
| Data in the EU | ✓ Yes | ✕ No |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✕ No |
| Integrations | WhatsApp, Messenger, Instagram | WhatsApp, Slack, WeChat, LINE |
| Free trial | 7 days | 14 days |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | freelancers, SMEs | SMEs, large companies |
Facts checked on the vendors' websites.
Zendesk has a Dutch-language app, Tidio does not. Tidio stores your data in the EU, Zendesk does not. Tidio has a free plan, Zendesk does not. Only Tidio integrates with Messenger and Instagram. Only Zendesk integrates with Slack, WeChat and LINE.
Tidio is aimed at freelancers, Zendesk at SMEs and large companies.
We sometimes earn from a click. That does not change the order. How we make money
Live chat and the Lyro AI chatbot for your website, with a free plan and data on servers in the EEA.
Suits freelancers and web shops who want to start with live chat for free and an AI chatbot later, with data in the EEA.
On the Tidio website
Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.
Suits sME teams that want a full helpdesk with tickets, live chat and WhatsApp, and a Dutch interface.
On the Zendesk website
You get Tidio or Zendesk with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
