Independent: paid links never change the order. Every fact checked with the vendor.

How we review

Trengo or Zendesk?

Price, integrations and Netherlands check side by side.

Trengo

for SMEs

Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.

from €299 /month
4 of 5 NL check
Zendesk

for SMEs and large companies

Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.

from €19 /month
2 of 5 NL check

The differences

  • Trengo stores your data in the EU, Zendesk does not.
  • Trengo is a Dutch company, Zendesk is not.
  • Zendesk starts cheaper: €19 against €299 per month.
  • Only Zendesk integrates with Slack, WeChat and LINE.

Side by side

Trengo compared with Zendesk
TrengoZendesk
Pricefrom €299/monthfrom €19/month
Support in DutchUnknownUnknown
App in Dutch✓ Yes✓ Yes
Data in the EU✓ Yes✕ No
Data processing agreement✓ Yes✓ Yes
Company in the Netherlands✓ Yes✕ No
IntegrationsWhatsAppWhatsApp, Slack, WeChat, LINE
Free trialNone14 days
Stackwijs verdictNo verdict yetNo verdict yet
User reviewsNo reviews yetNo reviews yet
For whomSMEsSMEs, large companies

Facts checked on the vendors' websites.

Trengo or Zendesk: questions

What is the difference between Trengo and Zendesk?

Trengo stores your data in the EU, Zendesk does not. Trengo is a Dutch company, Zendesk is not. Zendesk starts cheaper: €19 against €299 per month. Only Zendesk integrates with Slack, WeChat and LINE.

Is Trengo or Zendesk cheaper?

Zendesk starts at €19 per month, Trengo at €299. Do compare what those plans include: from €19/month versus from €299/month.

Which one do you choose?

We sometimes earn from a click. That does not change the order. How we make money

Trengo

Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.

Suits sME teams who want WhatsApp, email and chat in one inbox, from a Dutch company with data in the EEA.

Price
from €299 /month
Try it
No trial
NL check
4 of 5

Zendesk

Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.

Suits sME teams that want a full helpdesk with tickets, live chat and WhatsApp, and a Dutch interface.

Price
from €19 /month
Try it
14 days free
NL check
2 of 5

Also compare

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