Price, integrations and Netherlands check side by side.
for freelancers and SMEs
Live chat and the Lyro AI chatbot for your website, with a free plan and data on servers in the EEA.
Free planfor SMEs
Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.
Free plan, paid from €0 /month| Tidio | Watermelon | |
|---|---|---|
| Price | Free plan | Free plan |
| Support in Dutch | Unknown | Unknown |
| App in Dutch | ✕ No | Unknown |
| Data in the EU | ✓ Yes | ✓ Yes |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✓ Yes |
| Integrations | WhatsApp, Messenger, Instagram | WhatsApp, Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce, Zapier |
| Free trial | 7 days | None |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | freelancers, SMEs | SMEs |
Facts checked on the vendors' websites.
Watermelon is a Dutch company, Tidio is not. Only Watermelon integrates with Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce and Zapier.
Tidio is aimed at freelancers, Watermelon at SMEs.
We sometimes earn from a click. That does not change the order. How we make money
Live chat and the Lyro AI chatbot for your website, with a free plan and data on servers in the EEA.
Suits freelancers and web shops who want to start with live chat for free and an AI chatbot later, with data in the EEA.
On the Tidio website
Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.
Suits sMEs and web shops that want an AI agent to handle questions via chat, WhatsApp and email, from a Dutch company with data in the EEA.
On the Watermelon website
You get Tidio or Watermelon with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
