Tidio
Customer service and chat · for freelancers and SMEs
2/5
Live chat and the Lyro AI chatbot for your website, with a free plan and data on servers in the EEA.
- EU data
PriceFree7-day free trial
Visit Tidio
On the Tidio website
Alternatives to Watermelon
Watermelon: Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.
The other customer service and chat tools we checked, with the highest overall score at the top.
We sometimes earn from a click. That does not change the order. How we make money
Alternatives to Watermelon
Zendesk
Customer service and chat · for SMEs and large companies
2/5
Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.
- Dutch interface
From€19 /month14-day free trial
Visit Zendesk
On the Zendesk website
Trengo
Customer service and chat · for SMEs
4/5
Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.
- Dutch interface
- EU data
- Made in NL
From€299 /month
Visit Trengo
On the Trengo website
Chatbase
Customer service and chat · for freelancers and SMEs
1/5
AI chatbot for your website that answers questions from your own texts, also via WhatsApp and Instagram.
PriceOn request7-day free trial
Visit Chatbase
On the Chatbase website · partner link
Freshdesk
Customer service and chat · for SMEs and large companies
2/5
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
- EU data
PriceOn request14-day free trial
Visit Freshdesk
On the Freshdesk website
Weav
Customer service and chat · for freelancers and SMEs
0/5
American AI customer service with a chatbot, AI agents and a shared inbox for website chat and email.
PriceFree
Visit Weav
On the Weav website
Intercom
Customer service and chat · for SMEs and large companies
1/5
Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.
PriceOn request14-day free trial
Visit Intercom
On the Intercom website
Watermelon next to the alternatives
| Watermelon | Tidio | Zendesk | Trengo | |
|---|---|---|---|---|
| Price | Free plan | Free plan | from €19/month | from €299/month |
| Support in Dutch | Unknown | Unknown | Unknown | Unknown |
| App in Dutch | Unknown | ✕ No | ✓ Yes | ✓ Yes |
| Data in the EU | ✓ Yes | ✓ Yes | ✕ No | ✓ Yes |
| Data processing agreement | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✓ Yes | ✕ No | ✕ No | ✓ Yes |
| Integrations | WhatsApp, Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce, Zapier | WhatsApp, Messenger, Instagram | WhatsApp, Slack, WeChat, LINE |
Facts checked on the vendors' websites.
What is the cheapest alternative to Watermelon?
Of the alternatives to Watermelon we checked, Zendesk has the lowest starting price, at €19 per month. Per agent per month with annual payment: Support Team €19 (monthly €25), email and tickets only. Suite Team €55 (€69) with messaging, live chat and WhatsApp. Suite Professional €115 (€149). 14-day free trial. The page does not mention VAT. Also check what the cheapest plan includes.
Which alternatives to Watermelon have a free plan?
Tidio and Weav have a free plan. Do check what it includes; it is often limited.
Which alternatives to Watermelon store your data in the EU?
Of the alternatives to Watermelon we checked: Tidio, Trengo and Freshdesk.
Which alternatives to Watermelon are there for freelancers?
Tidio, Chatbase and Weav are aimed at freelancers.
Compare Watermelon directly
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.