Price, integrations and Netherlands check side by side.
for SMEs and large companies
Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.
Price on requestfor SMEs
Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.
Free plan, paid from €0 /month| Intercom | Watermelon | |
|---|---|---|
| Price | On request | Free plan |
| Support in Dutch | Unknown | Unknown |
| App in Dutch | ✕ No | Unknown |
| Data in the EU | ✕ No | ✓ Yes |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✓ Yes |
| Integrations | WhatsApp, Salesforce | WhatsApp, Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce, Zapier |
| Free trial | 14 days | None |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | SMEs, large companies | SMEs |
Facts checked on the vendors' websites.
Watermelon stores your data in the EU, Intercom does not. Watermelon is a Dutch company, Intercom is not. Watermelon has a free plan, Intercom does not. Only Watermelon integrates with Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer and Zapier.
We sometimes earn from a click. That does not change the order. How we make money
Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.
Suits sMEs with online customers who want chat, inbox and an AI agent in one plan.
On the Intercom website
Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.
Suits sMEs and web shops that want an AI agent to handle questions via chat, WhatsApp and email, from a Dutch company with data in the EEA.
On the Watermelon website
You get Intercom or Watermelon with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
