Price, integrations and Netherlands check side by side.
for SMEs and large companies
Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.
Price on requestfor SMEs
Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.
from €299 /month| Intercom | Trengo | |
|---|---|---|
| Price | On request | from €299/month |
| Support in Dutch | Unknown | Unknown |
| App in Dutch | ✕ No | ✓ Yes |
| Data in the EU | ✕ No | ✓ Yes |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✓ Yes |
| Integrations | WhatsApp, Salesforce | |
| Free trial | 14 days | None |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | SMEs, large companies | SMEs |
Facts checked on the vendors' websites.
Trengo has a Dutch-language app, Intercom does not. Trengo stores your data in the EU, Intercom does not. Trengo is a Dutch company, Intercom is not. Only Intercom integrates with Salesforce.
We sometimes earn from a click. That does not change the order. How we make money
Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.
Suits sMEs with online customers who want chat, inbox and an AI agent in one plan.
On the Intercom website
Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.
Suits sME teams who want WhatsApp, email and chat in one inbox, from a Dutch company with data in the EEA.
On the Trengo website
You get Intercom or Trengo with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
