Watermelon
Customer service and chat · for SMEs
3/5
Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.
- EU data
- Made in NL
From€0 /monthAlso a free plan
Visit Watermelon
On the Watermelon website
Alternatives to Intercom
Intercom: Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.
The other customer service and chat tools we checked, with the highest overall score at the top.
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Alternatives to Intercom
Tidio
Customer service and chat · for freelancers and SMEs
2/5
Live chat and the Lyro AI chatbot for your website, with a free plan and data on servers in the EEA.
- EU data
PriceFree7-day free trial
Visit Tidio
On the Tidio website
Zendesk
Customer service and chat · for SMEs and large companies
2/5
Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.
- Dutch interface
From€19 /month14-day free trial
Visit Zendesk
On the Zendesk website
Trengo
Customer service and chat · for SMEs
4/5
Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.
- Dutch interface
- EU data
- Made in NL
From€299 /month
Visit Trengo
On the Trengo website
Chatbase
Customer service and chat · for freelancers and SMEs
1/5
AI chatbot for your website that answers questions from your own texts, also via WhatsApp and Instagram.
PriceOn request7-day free trial
Visit Chatbase
On the Chatbase website · partner link
Freshdesk
Customer service and chat · for SMEs and large companies
2/5
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
- EU data
PriceOn request14-day free trial
Visit Freshdesk
On the Freshdesk website
Weav
Customer service and chat · for freelancers and SMEs
0/5
American AI customer service with a chatbot, AI agents and a shared inbox for website chat and email.
PriceFree
Visit Weav
On the Weav website
Intercom next to the alternatives
| Intercom | Watermelon | Tidio | Zendesk | |
|---|---|---|---|---|
| Price | On request | Free plan | Free plan | from €19/month |
| Support in Dutch | Unknown | Unknown | Unknown | Unknown |
| App in Dutch | ✕ No | Unknown | ✕ No | ✓ Yes |
| Data in the EU | ✕ No | ✓ Yes | ✓ Yes | ✕ No |
| Data processing agreement | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✓ Yes | ✕ No | ✕ No |
| Integrations | WhatsApp, Salesforce | WhatsApp, Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce, Zapier | WhatsApp, Messenger, Instagram | WhatsApp, Slack, WeChat, LINE |
Facts checked on the vendors' websites.
What is the cheapest alternative to Intercom?
Of the alternatives to Intercom we checked, Watermelon has the lowest starting price, at €0 per month. Free €0 with 100 credits per month to build and test an AI agent, no credit card. Pro €299 per month with annual payment (€3,588 per year), with 2,500 credits per month (about 250 AI conversations), unlimited users and all channels; no price for monthly payment is given. An AI conversation costs 10 credits, a minute of AI phone calls 6. Personal onboarding costs €1,999 one-off. The page does not mention VAT. Also check what the cheapest plan includes.
Which alternatives to Intercom have a free plan?
Watermelon, Tidio and Weav have a free plan. Do check what it includes; it is often limited.
Which alternatives to Intercom store your data in the EU?
Of the alternatives to Intercom we checked: Watermelon, Tidio, Trengo and Freshdesk.
Which alternatives to Intercom are there for freelancers?
Tidio, Chatbase and Weav are aimed at freelancers.
Compare Intercom directly
All customer service tools compared
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