Independent: paid links never change the order. Every fact checked with the vendor.

How we review

Chatbase or Intercom?

Price, integrations and Netherlands check side by side.

Chatbase

for freelancers and SMEs

AI chatbot for your website that answers questions from your own texts, also via WhatsApp and Instagram.

Price on request
1 of 5 NL check
Intercom

for SMEs and large companies

Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.

Price on request
1 of 5 NL check

The differences

  • Only Chatbase integrates with Messenger, Instagram, Shopify, Slack, Calendly and WordPress.
  • Only Intercom integrates with Salesforce.

Side by side

Chatbase compared with Intercom
ChatbaseIntercom
PriceOn requestOn request
Support in DutchUnknownUnknown
App in DutchUnknown✕ No
Data in the EU✕ No✕ No
Data processing agreement✓ Yes✓ Yes
Company in the Netherlands✕ No✕ No
IntegrationsWhatsApp, Messenger, Instagram, Shopify, Slack, Calendly, WordPressWhatsApp, Salesforce
Free trial7 days14 days
Stackwijs verdictNo verdict yetNo verdict yet
User reviewsNo reviews yetNo reviews yet
For whomfreelancers, SMEsSMEs, large companies

Facts checked on the vendors' websites.

Chatbase or Intercom: questions

What is the difference between Chatbase and Intercom?

Only Chatbase integrates with Messenger, Instagram, Shopify, Slack, Calendly and WordPress. Only Intercom integrates with Salesforce.

Which suits a freelancer better?

Chatbase is aimed at freelancers, Intercom at SMEs and large companies.

Which one do you choose?

We sometimes earn from a click. That does not change the order. How we make money

Chatbase

AI chatbot for your website that answers questions from your own texts, also via WhatsApp and Instagram.

Suits freelancers (zzp) and small businesses who want an AI chatbot on their site that answers from their own texts, also via WhatsApp.

Price
Price on request
Try it
7 days free
NL check
1 of 5
View Chatbase

On the Chatbase website · partner link

Intercom

Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.

Suits sMEs with online customers who want chat, inbox and an AI agent in one plan.

Price
Price on request
Try it
14 days free
NL check
1 of 5

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