Short verdict
Good fit for
Freelancers and small teams with a full inbox in Gmail or Outlook who want to leave draft replies and sorting to AI.
Less suited to
Anyone who wants mail to stay in the EU or to see a data processing agreement: data is in the US and the DPA is not public.
Key facts
- 7-day trial, then from $20 per month with annual billing
- Works on top of Gmail and Outlook, no mobile app of its own yet
- Data mainly with AWS in the US, under standard contractual clauses
What is Jace?
Jace is an AI assistant for email from Zeta AI, Inc. in Wilmington (US), the same company that makes Viktor. You connect your inbox in Gmail or Outlook (Microsoft 365 and Outlook.com) and Jace sorts your mail with labels, writes draft replies in your style and can include your calendar and Slack as context. With rules you let it handle recurring mails. There is no app of its own for iPhone or Android yet; you use the mobile app of Gmail or Outlook, in which Jace’s drafts and labels simply appear.
According to the privacy statement, your data is mainly with AWS in the US and may also be processed elsewhere. Jace uses AI models from OpenAI, Anthropic, Google and Microsoft, among others, and says it does not train on your mail. For transfers out of the EU, Jace names standard contractual clauses, and there is a representative in the EU. The privacy statement refers to a data processing agreement, but it is not public on the site. Jace mentions SOC 2 Type 1 and a CASA Tier 3 assessment.
Good: works on top of your existing Gmail or Outlook, with a one-week trial and 30-day money-back.
Less good: no free plan, prices in dollars, everything is in the US and the data processing agreement is not public.
How much does Jace cost?
Starting price
On request
Prices in dollars: Plus $25 per month or $20 per month with annual billing (2 inboxes), Pro $50 or $40 per month (8 inboxes). You pay in credits per month. 7-day trial and 30-day money-back. According to the terms, VAT is added where required.
- No free plan
- ✓ 7-day free trial
- The vendor does not say whether this is excl. VAT
Price alert for Jace
According to the Jace site on . The current plans are on the vendor's site. Has the price changed? Let us know.
The Netherlands check
Useful if you run a business in the Netherlands. "Unknown" means we could not verify it.
Support in Dutch: Unknown
You would rather ask a question in Dutch, to someone who knows how things work in the Netherlands.
App in Dutch: Unknown
This is about the language of the app itself. Whether a note-taker handles Dutch conversations well is covered separately in the text for each tool.
Data in the EU: No
An AI note-taker or email assistant sees everything in your conversations and inbox, including from customers. Where that is stored and processed matters all the more.
More about data in the EU →Data processing agreement: Unknown
If you let an AI process conversations or email from customers, the vendor is your processor and you need a data processing agreement.
More about the data processing agreement →Company in the Netherlands: No
A Dutch company falls under Dutch law. For some businesses that matters, for example in a dispute.
Checked on . Something no longer correct? Report an error.
Integrations
According to its own site, Jace integrates with, among others:
Gmail
Outlook
Google Agenda
Slack
HubSpot
Alternatives to Jace
User reviews
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Frequently asked questions about Jace
How much does Jace cost?
Jace does not list a price on its site; pricing is on request. You can try it free for 7 days. Prices in dollars: Plus $25 per month or $20 per month with annual billing (2 inboxes), Pro $50 or $40 per month (8 inboxes). You pay in credits per month. 7-day trial and 30-day money-back. According to the terms, VAT is added where required.
Who is Jace for?
Jace is aimed at freelancers and SMEs. AI assistant for your inbox that sorts mail, writes draft replies and runs rules in Gmail or Outlook.
Does Jace store my data in the EU?
No, Jace does not store your data in the EU.
Does Jace support iDEAL and Peppol?
Jace does not support Peppol.
Which banks and tools does Jace integrate with?
Jace integrates with Gmail, Outlook, Google Agenda, Slack and HubSpot, among others.