Independent: paid links never change the order. Every fact checked with the vendor.

How we review

Capsule CRM or Efficy?

Price, integrations and Netherlands check side by side.

Capsule CRM

for freelancers and SMEs

Simple CRM for contacts, sales pipelines and projects, from British company Capsule in Manchester.

Free plan
1 of 5 NL check
Efficy

for SMEs and large companies

CRM for sales, marketing and customer service with quotes, tickets and campaigns, hosted in Europe.

from €69 /month
2 of 5 NL check

The differences

  • Efficy stores your data in the EU, Capsule CRM does not.
  • Capsule CRM has a free plan, Efficy does not.
  • Only Capsule CRM integrates with Xero, QuickBooks, Shopify, Gmail, Microsoft 365, Slack and Zapier.
  • Only Efficy integrates with Outlook, Microsoft Exchange, Microsoft Teams, Google Workspace, DocuSign, LinkedIn and Creditsafe.

Side by side

Capsule CRM compared with Efficy
Capsule CRMEfficy
PriceFree planfrom €69/month
Support in Dutch✕ NoUnknown
App in Dutch✕ NoUnknown
Data in the EU✕ No✓ Yes
Data processing agreement✓ Yes✓ Yes
Company in the Netherlands✕ No✕ No
IntegrationsXero, QuickBooks, Shopify, Mailchimp, Gmail, Microsoft 365, Slack, ZapierOutlook, Microsoft Exchange, Microsoft Teams, Google Workspace, Mailchimp, DocuSign, LinkedIn, Creditsafe
Free trial14 daysNone
Stackwijs verdictNo verdict yetNo verdict yet
User reviewsNo reviews yetNo reviews yet
For whomfreelancers, SMEsSMEs, large companies

Facts checked on the vendors' websites.

Capsule CRM or Efficy: questions

What is the difference between Capsule CRM and Efficy?

Efficy stores your data in the EU, Capsule CRM does not. Capsule CRM has a free plan, Efficy does not. Only Capsule CRM integrates with Xero, QuickBooks, Shopify, Gmail, Microsoft 365, Slack and Zapier. Only Efficy integrates with Outlook, Microsoft Exchange, Microsoft Teams, Google Workspace, DocuSign, LinkedIn and Creditsafe.

Which suits a freelancer better?

Capsule CRM is aimed at freelancers, Efficy at SMEs and large companies.

Which one do you choose?

We sometimes earn from a click. That does not change the order. How we make money

Capsule CRM

Simple CRM for contacts, sales pipelines and projects, from British company Capsule in Manchester.

Suits small teams who want a clear CRM and have no problem with English.

Price
Free plan
Try it
14 days free
NL check
1 of 5

Efficy

CRM for sales, marketing and customer service with quotes, tickets and campaigns, hosted in Europe.

Suits sMEs and large companies that want a CRM with a choice of private cloud or their own server.

Price
from €69 /month
Try it
No trial
NL check
2 of 5

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