Price, integrations and Netherlands check side by side.
for SMEs and large companies
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
Price on requestfor SMEs
Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.
from €299 /month| Freshdesk | Trengo | |
|---|---|---|
| Price | On request | from €299/month |
| Support in Dutch | Unknown | Unknown |
| App in Dutch | Unknown | ✓ Yes |
| Data in the EU | ✓ Yes | ✓ Yes |
| Data processing agreement | ✓ Yes | ✓ Yes |
| Company in the Netherlands | ✕ No | ✓ Yes |
| Integrations | ||
| Free trial | 14 days | None |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | SMEs, large companies | SMEs |
Facts checked on the vendors' websites.
Trengo is a Dutch company, Freshdesk is not.
We sometimes earn from a click. That does not change the order. How we make money
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
Suits sME teams that want a ticketing system with AI and want to choose an EEA data centre themselves.
On the Freshdesk website
Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.
Suits sME teams who want WhatsApp, email and chat in one inbox, from a Dutch company with data in the EEA.
On the Trengo website
You get Freshdesk or Trengo with the differences in a one-off email. We don't store your address for this.
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We get a fee if you take out a subscription through us. That does not change our verdict.
