Price, integrations and Netherlands check side by side.
for SMEs and large companies
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
Price on requestfor freelancers and SMEs
American AI customer service with a chatbot, AI agents and a shared inbox for website chat and email.
Free plan| Freshdesk | Weav | |
|---|---|---|
| Price | On request | Free plan |
| Support in Dutch | Unknown | Unknown |
| App in Dutch | Unknown | Unknown |
| Data in the EU | ✓ Yes | ✕ No |
| Data processing agreement | ✓ Yes | Unknown |
| Company in the Netherlands | ✕ No | ✕ No |
| Integrations | None known | |
| Free trial | 14 days | None |
| Stackwijs verdict | No verdict yet | No verdict yet |
| User reviews | No reviews yet | No reviews yet |
| For whom | SMEs, large companies | freelancers, SMEs |
Facts checked on the vendors' websites.
Freshdesk stores your data in the EU, Weav does not. Weav has a free plan, Freshdesk does not. Only Freshdesk integrates with WhatsApp.
Weav is aimed at freelancers, Freshdesk at SMEs and large companies.
We sometimes earn from a click. That does not change the order. How we make money
Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.
Suits sME teams that want a ticketing system with AI and want to choose an EEA data centre themselves.
On the Freshdesk website
American AI customer service with a chatbot, AI agents and a shared inbox for website chat and email.
Suits freelancers and small businesses that want to start cheaply with an AI chatbot and a shared inbox for chat and email.
On the Weav website
You get Freshdesk or Weav with the differences in a one-off email. We don't store your address for this.
All customer service tools compared
We get a fee if you take out a subscription through us. That does not change our verdict.
