Independent: paid links never change the order. Every fact checked with the vendor.

How we review

Alternatives to Weav

Weav: American AI customer service with a chatbot, AI agents and a shared inbox for website chat and email.

The other customer service and chat tools we checked, with the highest overall score at the top.

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Alternatives to Weav

Watermelon

Customer service and chat · for SMEs

Dutch AI customer service platform with AI agents for chat, WhatsApp, email and phone, from Utrecht.

  • EU data
  • Made in NL
From€0 /monthAlso a free plan
Visit Watermelon

On the Watermelon website

Tidio

Customer service and chat · for freelancers and SMEs

Live chat and the Lyro AI chatbot for your website, with a free plan and data on servers in the EEA.

  • EU data
PriceFree7-day free trial
Visit Tidio

On the Tidio website

Zendesk

Customer service and chat · for SMEs and large companies

Helpdesk with ticketing, live chat, WhatsApp and AI agents, with an EEA data centre from Suite Professional.

  • Dutch interface
From€19 /month14-day free trial
Visit Zendesk

On the Zendesk website

Trengo

Customer service and chat · for SMEs

Dutch shared inbox for WhatsApp, email, chat and social, with AI agents, from Utrecht.

  • Dutch interface
  • EU data
  • Made in NL
From€299 /month
Visit Trengo

On the Trengo website

Chatbase

Customer service and chat · for freelancers and SMEs

AI chatbot for your website that answers questions from your own texts, also via WhatsApp and Instagram.

    PriceOn request7-day free trial
    Visit Chatbase

    On the Chatbase website · partner link

    Freshdesk

    Customer service and chat · for SMEs and large companies

    Helpdesk from Freshworks with tickets, the AI agent Freddy and a choice of an EEA data centre at sign-up.

    • EU data
    PriceOn request14-day free trial
    Visit Freshdesk

    On the Freshdesk website

    Intercom

    Customer service and chat · for SMEs and large companies

    Customer service with inbox, live chat and the AI agent Fin, with EU hosting in Dublin on Advanced and Expert.

      PriceOn request14-day free trial
      Visit Intercom

      On the Intercom website

      Weav next to the alternatives

      Weav compared with Watermelon, Tidio, Zendesk
      WeavWatermelonTidioZendesk
      PriceFree planFree planFree planfrom €19/month
      Support in DutchUnknownUnknownUnknownUnknown
      App in DutchUnknownUnknown✕ No✓ Yes
      Data in the EU✕ No✓ Yes✓ Yes✕ No
      Data processing agreementUnknown✓ Yes✓ Yes✓ Yes
      Company in the Netherlands✕ No✓ Yes✕ No✕ No
      IntegrationsNone knownWhatsApp, Instagram, Messenger, Shopify, WooCommerce, Magento, Lightspeed, Shopware, Sendcloud, Picqer, Salesforce, ZapierWhatsApp, Messenger, InstagramWhatsApp, Slack, WeChat, LINE

      Facts checked on the vendors' websites.

      What is the cheapest alternative to Weav?

      Of the alternatives to Weav we checked, Watermelon has the lowest starting price, at €0 per month. Free €0 with 100 credits per month to build and test an AI agent, no credit card. Pro €299 per month with annual payment (€3,588 per year), with 2,500 credits per month (about 250 AI conversations), unlimited users and all channels; no price for monthly payment is given. An AI conversation costs 10 credits, a minute of AI phone calls 6. Personal onboarding costs €1,999 one-off. The page does not mention VAT. Also check what the cheapest plan includes.

      Which alternatives to Weav have a free plan?

      Watermelon and Tidio have a free plan. Do check what it includes; it is often limited.

      Which alternatives to Weav store your data in the EU?

      Of the alternatives to Weav we checked: Watermelon, Tidio, Trengo and Freshdesk.

      Which alternatives to Weav are there for freelancers?

      Tidio and Chatbase are aimed at freelancers.

      Compare Weav directly

      All customer service tools compared

      We get a fee if you take out a subscription through us. That does not change our verdict.