Short verdict
Good fit for
Teams that want to start with a free CRM that has a Dutch-language app.
Less suited to
Anyone who needs Dutch support, iDEAL or Peppol.
Key facts
- Free plan for up to 2 users
- EU data centre in Frankfurt; paid accounts can move there
- Prices in dollars only
What is HubSpot?
HubSpot is a CRM platform from HubSpot, Inc. in Cambridge (Massachusetts, US). You manage contacts, deals and your sales pipeline in it, and the paid plans add automation, quotes and invoices. A new account gets a data centre based on the location of your IP address at sign-up. HubSpot has an EU data centre in Germany (Frankfurt, on AWS), and paid accounts can have their data moved there. The data processing agreement (DPA) is part of the terms and conditions.
Good: there is a permanent free plan for up to 2 users. The software is fully available in Dutch.
Less good: support, onboarding and HubSpot Academy are not available in Dutch. HubSpot invoices cannot yet be sent via Peppol, and iDEAL is not among the payment methods.
How much does HubSpot cost?
Starting price
On request
On the pricing page we only found dollar prices: Starter normally $20 per user per month, temporarily $10 for new customers with monthly billing and $7 with annual billing. The page only says 'subject to applicable tax', not whether the amounts are excl. VAT. The free plan is for up to 2 users.
- ✓ Free plan
- No free trial
- The vendor does not say whether this is excl. VAT
Price alert for HubSpot
According to the HubSpot site on . The current plans are on the vendor's site. Has the price changed? Let us know.
Cancelling and switching
What HubSpot itself says about cancelling, paying annually and taking your data with you. "Unknown" means we could not find it.
- Pay and cancel monthly
- Yes
- Notice period
- Turn off auto-renew before the end of the current term; stopping earlier is not possible
- Discount for paying annually
- Unknown
- One-off setup fee
- Unknown
- Exporting your data
- CSV, Excel
Switching guide: from HubSpot to Teamleader Focus
Sources on the HubSpot site: 1, 2, 3. Checked on . Something no longer correct? Report an error.
The Netherlands check
Useful if you run a business in the Netherlands. "Unknown" means we could not verify it.
Support in Dutch: No
You would rather ask a question in Dutch, to someone who knows how things work in the Netherlands.
App in Dutch: Yes
An app in Dutch is quicker to use and avoids mistakes, also for colleagues who read less English.
Data in the EU: Yes
Data in the EU falls under the GDPR. Outside the EU, especially in the US, other laws can give access to your data.
More about data in the EU →Data processing agreement: Yes
If a tool processes personal data of your customers, the GDPR requires you to sign a data processing agreement.
More about the data processing agreement →Company in the Netherlands: No
A Dutch company falls under Dutch law. For some businesses that matters, for example in a dispute.
Checked on . Something no longer correct? Report an error.
Integrations
According to HubSpot itself, at least 2,000 integrations (source, seen on ).
According to its own site, HubSpot integrates with, among others:
Alternatives to HubSpot
- Zoho CRMFree plan, paid from €20 /month excl. VAT3 of 5 NL checkCompare
- Teamleader Focusfrom €60 /month excl. VAT4 of 5 NL checkCompare
- Bitrix24Free plan, paid from €69 /month2 of 5 NL checkCompare
- Simplicatefrom €30 /month5 of 5 NL checkCompare
All 20 alternatives to HubSpot →
HubSpot is based outside the EU. 11 European alternatives to HubSpot
User reviews
No reviews yet. Reviews do not count towards our verdict.
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Something not right?
We check everything on the HubSpot site, but prices and terms change. Do you see an error, or are we missing an alternative? You don't need to log in. We check every report ourselves within 5 working days. How we handle corrections.
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Frequently asked questions about HubSpot
How much does HubSpot cost?
HubSpot has a free plan. On the pricing page we only found dollar prices: Starter normally $20 per user per month, temporarily $10 for new customers with monthly billing and $7 with annual billing. The page only says 'subject to applicable tax', not whether the amounts are excl. VAT. The free plan is for up to 2 users.
Who is HubSpot for?
HubSpot is aimed at freelancers, SMEs and large companies. CRM platform with contact management, sales pipeline, email and automation, with a free basic plan.
Is HubSpot available in Dutch?
Support is not available in Dutch and the app is in Dutch.
Does HubSpot store my data in the EU?
Yes, HubSpot stores your data in the EU. You can sign a data processing agreement.
Does HubSpot support iDEAL and Peppol?
HubSpot does not support iDEAL and Peppol.
Which banks and tools does HubSpot integrate with?
HubSpot integrates with Exact Online, Mailchimp, Slack, Gmail, Outlook, Microsoft Teams and Zoom, among others.


